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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stuart Weatherman

April 3, 2024

5  out of  5 rating by Stuart Weatherman
"Darla was amazing! We were in a crunch to resolve an issue and she knocked it out of the park! Home Run for sure! Thanks so much!"
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John Daltroff

February 19, 2024

5  out of  5 rating by John Daltroff
"Always call me back, very responsive to my requests."
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Darek Leski

February 1, 2024

5  out of  5 rating by Darek Leski
"I really liked how friendly and professional the staff was. Quickly received my quote which was professionally explained and understood. Just great people….highly appreciate and recommend this office, thank you"
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David MIkos

December 19, 2023

5  out of  5 rating by David MIkos
"Andrew is the best of the best! I first began with State Farm in 1989, the level of service you receive from his team will just blow your mind. His level of professional knowledge will drive you crazy! Yet, his caring and compassionate demeanor is amazing. His sage wisdom truly belies his age! Please allow his bespoke team to become your new gauge of just how good a truly excellent experience can be. You can rest assured when you trust them with all of life's greatest investments and treasures!"
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Tom Smith

November 8, 2023

5  out of  5 rating by Tom Smith
"Mr. Bailor, was extremely helpful and explaining the options in insuring my vehicles and my home."
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Izabela Gannon

September 5, 2023

5  out of  5 rating by Izabela Gannon
"I love the State Farm Service, Andrew’s team always has been very helpful with any questions and suggestions. I am very satisfied with offered policies."
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Ron Sloan

August 31, 2023

5  out of  5 rating by Ron Sloan
"I have been with State Farm insurance for over 20 years. The last seven years with Andrew Bailor State Farm Insurance in Sedona Arizona. His customer service and care is second to none. When you have an accident, the stress is quite high. He was able to put everything in perspective for me and my wife, and we were extremely satisfied with the end result repair job on our car. We have also bundled our house and an umbrella policy. I’m very grateful for his guidance. Everyone in his office has been extremely helpful and personable. I recommend him at the highest level. Ron Sloan"
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Tomasz Wasniowski

August 28, 2023

5  out of  5 rating by Tomasz Wasniowski
"Excellent agent helped me save a lot of money and provide sufficient coverage for my situation. Thank you very much. Highly recommend it."
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Sean Dyer

August 23, 2023

1  out of  5 rating by Sean Dyer
"I'm a current State Farm customer in the process of relocating from California to Sedona. I just called this office and spoke to Darla to ask her for a quote on my RV. First she says I have to get the vehicle registered in Arizona before she will even give me a quote. I explain I may not be in a hurry to get my insurance transitioned over if it ends up costing more here, she still insists that she can't even give me a quote. I plead with her to give me a quote. She puts me on hold and says she can't help me unless I have a homeowners policy as well and since I don't own a home she can't help me. Darla, your the rudest, least helpful person I've spoken with since I've been in town."
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Bad Andy (Bad Andy)

August 4, 2023

1  out of  5 rating by Bad Andy (Bad Andy)
"Very slow. They ignore me. They lie. They don’t always provide accurate information. Recently, Allstate provided me a Letter of Experience in a few minutes and all done online. I asked State Farm 11 days ago for the same Letter of Experience and I still haven’t received it after several emails, phone calls, and online searching."
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Kathy Howe

March 29, 2023

5  out of  5 rating by Kathy Howe
"He's great! My insurance agent♥️♥️"
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Douglas Young

March 7, 2023

5  out of  5 rating by Douglas Young
"Best agent ever!"
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Heather Piper

October 12, 2022

1  out of  5 rating by Heather Piper
"Extremely nice but super unorganized. Every time I call it’s like groundhogs day about which insurance policies I have or don’t have."
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Andy Kolasa

September 27, 2022

5  out of  5 rating by Andy Kolasa
"I found this office to be responsive and good at communicating. they helped me move a car from State Farm in CA to AZ. 10/10 would recommend!"
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Mark Cone

February 8, 2022

5  out of  5 rating by Mark Cone
"This was the most pleasurable experience I have had buying insurance since I was a Teenager. All of the Staff including Ellen, Savannah, Mia, and of course, Andrew, were most helpful in the switching from Draxler Insurance here in Sedona to State Farm. I recommend this amazing experience to anyone!"
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Trina Michelle

November 21, 2021

5  out of  5 rating by Trina Michelle
"They are so kind at this office!"
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Lyn Gemmell

July 26, 2021

5  out of  5 rating by Lyn Gemmell
"Very pleasant and helpful staff."
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Eric Strobel

March 11, 2021

5  out of  5 rating by Eric Strobel
"Great people, Great agency...highly recommend."
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Michael Estrada

March 11, 2021

1  out of  5 rating by Michael Estrada
"Very pore communication!!! will not answer calls or return messages. Do not recommend to anyone and very pore representation of State Farm!!"
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Rebecca Kaiser

January 11, 2020

5  out of  5 rating by Rebecca Kaiser
"I've been with State Farm my whole life. Started in PA and transferred to this office when I moved here. They ALWAYS take great care of me and my family."
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Lyn Gemmell

December 15, 2019

5  out of  5 rating by Lyn Gemmell
"Typical, efficient State Farm. Pleasant staff. Easy parking. A little difficult to spot from the busy road it is on... so Google the location!"
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Kevin Glenn

July 20, 2019

1  out of  5 rating by Kevin Glenn
"I've been insured with State Farm for 37 years. Contacted this agent recently, got quotes, got more quotes that made no sense, they were going to call the underwriter, and nobody ever followed up with me. I was ready to move all of my policies to them. Trying another agent now."
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Larry Mallory

January 27, 2019

5  out of  5 rating by Larry Mallory
"As a retired State Farm agent from the high plains of Kansas, I recently had reason to contact the office and visit with Mia Schroeder in your office. Mia is a wonderfully engaging, talented representative for the agency and is a credit to your group."
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Melati Knaus

January 10, 2019

5  out of  5 rating by Melati Knaus
"We use them for our business insurance and workers comp. Whenever I have questions for them; they always respond promptly."
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Ben Shor

December 15, 2018

5  out of  5 rating by Ben Shor
"I had three local insurance agents quote me prices for home, auto, and business insurance, and the Andrew Bailor State Farm Insurance agency gave me the best prices in the fastest time with the best service. My wife and I then met with one of their staff and she answered all of our questions and explained our coverage. We highly recommend the Andrew Bailor State Farm Insurance agency."